Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Q: When will my order arrive?
A: Shipping times vary by location and chosen carrier. Standard delivery usually arrives within 3–7 business days after processing.
Q: How do I return my shoes?
A: Contact support@healthystride.com with your order number to receive return instructions.
Q: Can I exchange for a different size?
A: Yes! Return your original shoes and then place a new order for the size you want once your return is accepted.
Q: What if my shoes are damaged or defective?
A: Contact us immediately with photos and order details so we can assist you with the best solution.
Contact Us
We’re here to help! If you have questions about products, your order, sizing, returns, or anything else, reach out:
Email: support@healthystride.com